Alamo Rent A Car

Airport car rental for the drive up to the canyon

(165)

Flagstaff, AZ

About

Alamo's Flagstaff counter sits right at Pulliam Airport, making it a straightforward first or last stop for anyone flying into the regional hub before heading north to the canyon. With 160 Google reviews and a 3.9 rating, it's a solid, if uneven, pick — several travelers describe quick counter service and newer vehicles, while at least one review flags a frustrating surprise-fee experience at pickup, so it pays to read your reservation terms closely before signing.

What to expect

Reviewers who had good experiences point to friendly staff and fast turnaround on both ends — one described being in and out within 15 minutes at pickup and under 5 at return, while another praised the mileage and condition of their rental car. The common thread in the stronger reviews is a rep who explains the paperwork clearly, so it's worth asking upfront about insurance and any add-on charges if you want to avoid the pricing complaints other renters mentioned.

Location: 6200 S Pulliam Dr, Flagstaff — inside Flagstaff Pulliam Airport
Hours: 8:00 AM – 8:30 PM daily
Good for: travelers flying into Flagstaff who want a car for the ~80-mile drive up to the South Rim

Booking ahead through Alamo's site and confirming the total price before you arrive is the simplest way to sidestep counter surprises.

Reviews (165)

See all on Google

4.0

165 reviews

Google Reviews

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Larry Reynolds

in the last week

I mistakenly reserved a vehicle for the following week and went to this Alamo expecting a vehicle. Of course, Steve couldn't find my reservation and I started to feel despair. Steve stayed calm and thankfully was able to get me into a vehicle that ended up being better (for my purpose) than what I reserved. As well, Steve was very kind and reassuring in his ability to help me out. John checked me back in and I was able to express my deep gratitude with Steve. Both bros were super helpful!! I had a great experience.

Klaas Benschop

in the last week

We had a flat tire with our rental car and the team in Flagstaff really helped us out with getting a new car and everything to work again! Thank you so much for helping us! I can really reccomend it to anyone!

Angie Gonzales

a week ago

Great friendly service. Will definetly use again.

Susanne Susi

a month ago

This isn't primarily about Flagstaff, but about the rental company in general. Stay away from this shady outfit. If you have a problem, you really have a problem. Unfortunately, you can't give zero or negative stars. Our rental car had a problem on the road (the charging system). The vehicle was towed, and we were repeatedly promised that a replacement car would be delivered to our hotel in Page that same day. We waited all day in vain. We kept being told, "The vehicle is on its way." None of it was true. Only after more than 25 phone calls, countless empty promises, and hours of waiting did we finally get a replacement car around 10:00 PM. In the meantime, we were repeatedly put off or simply hung up on. We even had to search for solutions ourselves with other rental companies and through Check24 because Alamo offered absolutely no reliable help. We were practically stranded, even though we absolutely had to continue our journey the next morning. No one could give us a definitive answer as to when, or even if, a replacement vehicle would arrive. In the end, a driver finally brought a Jeep late that evening – but only after a whole day of stress, uncertainty, and wasted vacation time. This is no way to treat customers. When everything works, Alamo might be okay. But as soon as a problem arises, their customer service seems completely overwhelmed. For us, this was by far the worst experience we've ever had with a car rental company. We will definitely avoid Alamo in the future and cannot recommend them.

Dr Garrett

a month ago

The service was great, it was easy to get and return the car. That's a major benefit of renting from a smaller market airport. Everyone was super nice and helpful. My car had broken down and I needed a car for a day to get to a meeting.