in the last week
If you love new, fancy, hotel chains, you probably aren't reading this review. That said, you also probably won't enjoy this motor inn. I truly wish that we could give it 5 stars, because it's rich in history and a certain charm with built in patina. As the other reviews mentioned, the location is fantastic--walking distance from everything in Williams. The price is right, certainly. I'm sure there are newer and nicer motor inns in town, but not with the history of the Arizona 9 property. It's difficult for us as a family of six to find one room to fit us all; and of course never for a price this reasonable. The beds were comfortable, and everything was clean when we arrived. You can tell they've certainly done some updates, our bathroom had been renovated in the past few years and was clean, but the bathroom fan was not working, and so unfortunately there was a musty smell in the bathroom. The wall-unit air conditioners worked great, but also emitted a bit of a funky odour. The room did include a nice mini refrigerator that was in good working order. Free wifi, and a nice wall mounted smart tv in each bedroom was great. The staff member was friendly enough and helpful--when I could locate him or track him down. It seemed there was maybe only ever one staff member on site who did everything. So the few times we were looking for something, he was not in the office and we had to track him down through 3 different phone numbers? For example, after phoning the number for a couple fresh towels (for an offsite owner or manager?), I waited 40 minutes and had to call again. Friendly, for sure, and then in about 5 more minutes the staff member came with fresh towels... but that was now 45 minutes after my first call. This is the reason I just can't give the review a higher rating. It was challenging to get a hold of someone. All in all, we really enjoyed our stay in Williams and we're glad we had the experience of a historic route 66 motor inn like Arizona 9. We will look back with fond memories. btw - the coffee shop right across the street was amazing.
